Cancellation Policy

 

Cancelling an Incredible Gaon is as fast and easy as booking one.

We would love to host you but in case your plans change, our simple cancellation process makes sure you receive a quick confirmation and fast refunds. Our standard check-in time is 12 noon and you can check-in any time after that till your reservation is valid.

We do not charge cancellation fees for bookings cancelled within 10 minutes of creating the same booking. Any amount paid will be refunded.

Our cancellation policy changes depending on the city and dates being booked and is mentioned on the hotel details page on our website and app before making a booking. Please refer to the screenshots below highlighting the cancellation policy text:

 

In case, no cancellation policy is mentioned on the hotel details page, the following cancellation policy shall apply:

​For bookings up to 3 rooms -

Cancellation Time

Cancellation Fee

24 hours or more prior to check-in time

Free cancellation (100% refund)

Less than 24 hours before check-in time

One night’s booking amount

On the date of check-in

In case you decide to cancel a booking after check-in time or do not show up at the hotel, charges for the first two nights or the complete booking amount, whichever is lower, shall be deducted.

Mid Stay Cancellations

In case you decide to shorten your booking post the check-in date, you will be charged for the next 24 hours after the official cancellation. Money for the remaining nights will be refunded.

​For bookings of 4 or more rooms -

You need to pay at least 25% of the booking amount as advance to make a booking for 4 or more rooms.

Cancellation Time

Cancellation Fee

30 days or more prior to check-in date

FREE Cancellation (100% refund)

Between 15 to 30 days of check-in date

50% advance amount

Less than 15 days of check-in date

100% advance amount

On the date of check-in

In case you do not show up at the hotel, no refund is applicable on the booking.

Mid Stay Cancellation

In case you decide to shorten your booking for 4 or more rooms post the check-in date, no refund is applicable on the booking.

How to Cancel

You can cancel your booking using our website or mobile app. You can also call us on +91-9782444844 to cancel your booking. The applicable refund amount will be credited to you within 7-14 working days. INCREDIBLEGAON reserves the right to debit from INCREDIBLEGAON Money account, in case of cancellation amount being higher than money already paid by customer.